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3 articles
Shared services often blur the line between the public body that decides how citizen data is used and the supplier that operates the system. This article maps controller, processor and joint controller roles in joint delivery models and explains how to draft matching contract terms, manage breaches and preserve audit rights.
Public bodies are increasingly relying on AI to triage cases, detect fraud and deliver services. This article examines where legal accountability sits when those tools underperform, how data protection and equality duties apply, and what governance steps public bodies should take in 2026.
Commercial confidentiality is often asserted in public-private contracts, but it is not a blanket exemption from Freedom of Information obligations. This practical guide considers how authorities and contractors can identify genuinely sensitive information, draft contracts that withstand scrutiny and balance transparency with legitimate commercial interests.